https://wiki.socsci.uci.edu/helpdesk/ 2026-05-09T03:22:34+00:00 https://wiki.socsci.uci.edu/helpdesk/ https://wiki.socsci.uci.edu/helpdesk/lib/exe/fetch.php?media=wiki:dokuwiki-128.png text/html 2021-05-04T23:22:26+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.socsci.uci.edu/helpdesk/doku.php?id=ics:keydb:admin&rev=1620170546&do=diff ICS Keys Management System Administrator Documentation When first loading the ICS Key Management Website administrators will be taken to a log in screen. Once logged the home page will be displayed. The home page has several menu options available. It also shows currently Approved Requests and Pending Requests. text/html 2021-03-03T23:58:12+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.socsci.uci.edu/helpdesk/doku.php?id=ics:keydb:admin_config&rev=1614815892&do=diff ICS Keys Management System | Administrator Documentation Edit Application Configuration The information for each unit is maintained in the Configuration section. To edit information for a unit, select DB Maintenance from the main menu, and then Configuration from the sub-menu. Next select a unit from the 'School/Department' drop down list and click text/html 2021-03-06T03:19:36+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.socsci.uci.edu/helpdesk/doku.php?id=ics:keydb:admin_manage_inventory&rev=1615000776&do=diff ICS Keys Management System | Administrator Documentation Manage key inventory Managing physical keys begins with defining buildings and rooms. Once buildings and rooms are defined, keys can be associated with them. Keys generally have two numbers; a key number and a serial number. A Key Number is used to track which keys give access to which rooms and buildings. A text/html 2021-03-03T23:20:13+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.socsci.uci.edu/helpdesk/doku.php?id=ics:keydb:admin_manage_keyauths&rev=1614813613&do=diff ICS Keys Management System | Administrator Documentation Manage KeyAuths Users with administration privileges are called KeyAuths. There are two ways to access the KeyAuth Management section. The first is to select DB Maintenance from the main menu, then Default Key Authorizors from the sub-menu. The second is to select text/html 2021-03-05T19:07:19+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.socsci.uci.edu/helpdesk/doku.php?id=ics:keydb:admin_manage_requests&rev=1614971239&do=diff ICS Keys Management System | Administrator Documentation Manage Open Key Requests The main page of the Key Management system shows a menu bar at the top of the page, a list of open key requests, and two quick links at the bottom of the page. The list of open key requests on the main page can be used to view a key request, or to accept the key policy for a key request (if the user has not accepted the key policy already.) text/html 2021-03-05T00:46:18+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.socsci.uci.edu/helpdesk/doku.php?id=ics:keydb:admin_return_key&rev=1614905178&do=diff ICS Keys Management System | Administrator Documentation Process a returned key (or keys) The steps to return a key are as follows: * Select KeyReturn from the Functions menu * enter the UCInetID of the person returning keys * click the 'Assign' link in the options column for the Key Request that includes the keys to be returned text/html 2021-03-07T01:06:27+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.socsci.uci.edu/helpdesk/doku.php?id=ics:keydb:admin_search_key_or_people&rev=1615079187&do=diff ICS Keys Management System | Administrator Documentation Search for a specific key or person There are several options to find information about the keys or the people in the ICS Key Management System. The main method to get information is the Key Box. This page describes the Key Box, as well as some alternate options to look up information about keys and people. text/html 2021-03-08T20:47:57+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.socsci.uci.edu/helpdesk/doku.php?id=ics:keydb:user&rev=1615236477&do=diff ICS Key Management System When first loading the ICS Key Management Website users will be taken to a log in screen. Once logged in there are two functions available; requesting a key (or multiple keys), and reporting a found key. ---------- Request Key(s) There are several steps to the key request process: * Select a School or Department * Enter the UCInetID of whom to issue the key * Select the User Type *