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ZotDefend security package information

Below you can find a brief summary of the information we currently have available about the ZotDefend program.

Book an appointment with SSCS to get ZotDefend set up on your computer

Send us an email (sscs@uci.edu) to make an appointment to set up the ZotDefend requirements on your computer. This is only required on university-owned computers, not on tablets, phones, or personal devices. Please provide your computer's property tag, which is on a barcode sticker on your computer and looks like this:

The appointment should take 15-30 minutes, during which we will install an application called BigFix. This will add the computer to our inventory and we can use that to install the other remaining required applications in the background while you can continue using the computer normally.

Two aspects of the ZotDefend project

1. Minimum Requirements for the UCOP Mandate

The UCOP Cybersecurity Mandate requires compliance by May 2025.

We will use an application called BigFix to install the following packages:

BigFix Installer

You can download the installer for BigFix for your computer on your own, or we can help you with this during our appointment.

The BigFix installer is password protected. We will provide the password to open the .zip archives during our appointment with you.

If you are installing this on your own, please email us (sscs@uci.edu) with the computer's property tag number, and we can send you the password. The property tag looks like this barcode sticker:

2. Enforcement of more strict security standards

In addition to the Trellix and Tenable security packages described above, OIT is requiring an application called Duo Desktop to verify the security of devices that try to log in to the following websites and services:

Please be aware that OIT might change the security requirements in the future as well. We will update this page as more information becomes available.

If you need to quickly access a site that has been blocked, you can request a temporary exemption at the link below:

OIT information about ZotDefend

FAQs about ZotDefend

How do I request an exemption?

If you need to log in to a site that is blocked because you do not yet have the ZotDefend security packages installed, you can use the link below to request a 24-hour exemption:

What are the software components being installed?

These four components are being installed on Windows and Mac computers:

  • BigFix is a software management tool that OIT has selected for the IT groups across campus to use to remotely install software.
  • Trellix HX is the software that OIT selected to meet the EDR (endpoint detection and response) requirement of the mandate.
  • Tenable Nessus is the software that OIT selected to meet the vulnerability management requirement of the mandate
  • DuoDesktop is installed when needed to access websites that OIT has determined require enforcement of a more strict security policy

Linux computers only need the Trellix HX and Tenable Nessus components, but they can have DuoDesktop installed as well.

What is the UC Cybersecurity Mandate?

OIT has a detailed overview page at the following link that reviews each component of the mandate:

Essentially, UC President Michael Drake issued a letter to the chancellors of the UC campuses that requires compliance with a new policy by May 28, 2025. “ZotDefend” is the branding used for OIT's plan to comply with this letter.

The components of the policy that affect our community in Social Sciences are:

  1. 100% compliance with cybersecurity awareness training
    • this is done through our annual UCLC trainings
  2. identification, tracking and vulnerability management of all computing devices
    • this is a shared responsibility between OIT, SSCS (Social Sciences Computing Services), and you (staff and faculty in our school)
    • SSCS tracks our inventory of computing devices in an internal database
    • OIT runs a vulnerability management program and SSCS works with them to remediate devices identified as having vulnerabilities.
    • the Tenable Nessus agent that is installed as part of the ZotDefend security package complements the capability of the network scanners that OIT operates
    • all users of university-owned computers must keep their devices up to date by applying the latest updates when they become available
  3. deploy and manage UC-approved Endpoint Detection and Recovery (EDR) software
    • this is accomplished by the installation of Trellix HX as part of the ZotDefend security package
  4. deploy, enable, and configure multi-factor authentication (MFA) on email systems
    • this is done by requiring DUO when logging in to gmail and outlook email systems

zotdefend.1747687231.txt.gz · Last modified: 2025/05/19 20:40 by jnilsson