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Frequently Asked Questions

VPN

An Instructor or User can not access the website

The Campus VPN is required to access the TA Matching website from off campus, or from the UCInet Mobile Access wireless network.

Solution: use the Campus VPN

Manage Grads

A Grad Student does not see the Survey link after logging in

There are three kinds of people that can access the TA Matching website. If a Grad Student can not see the TA Application: Grad Student Application link on the TA Matching website, they are probably not in the Grad Student List. The Grad Student List is the list of all valid UCInetIDs with access to the Grad Student Application.

Solution: Check the Grad Student List and if they are missing, add them manually.

Manage Instructors

An Instructor does not see the Survey link after logging in

There are three kinds of people that can access the TA Matching website. If an Instructor can not see the TA Application: Instructor TA Preferences link on the TA Matching website, they are probably not in the Instructor List. The Instructor List is the list of all valid UCInetIDs with access to the Instructor TA Preferences survey.

Solution: Check the Instructor List and if they are missing, add them manually.

Import Courses

An Instructor does not see their course in the course list

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Server Overload

A user is getting an 'Error 500'