Differences

This shows you the differences between two versions of the page.

--- zotdefend_v2 [2025/06/05 20:35] – [What is UCOP's response to my concerns about Trellix?] jnilsson
+++ zotdefend_v2 [2025/06/05 21:09] (current) – [Method Two: Install the ZotDefend components on your own] jnilsson
@@ Line 36: / Line 36: @@
 === Instructions for Windows computers ===
-If you use a Windows computer and would prefer to do this on your own, you can download the installer for BigFix for your computer on your own:
+If you use a Windows computer and would prefer to do this on your own, you can download the installer for BigFix here:
   * For Windows: [[https://sites.socsci.uci.edu/~cndavis/share/BigFix-SocSci-Win.zip|BigFix-SocSci-Win.zip]]
@@ Line 46: / Line 46: @@
 === Instructions for Mac computers ===
-If you use a Mac computer, then we recommend scheduling an appointment with us by contacting us via email ([[sscs@uci.edu]]). When you reach out to us, please provide the property tag for your computer. See the example image above for what a [[ #property_tag|property tag]] looks like.
+If you use a Mac computer, then we recommend scheduling an appointment with us by contacting us via email ([[sscs@uci.edu]]). You can install BigFix, but we have observed that BigFix will usually not install Trellix HX correctly. If the installation ends in a broken state, then we must manually uninstall and reinstall it.
-You can install BigFix, but we have found that Trellix HX does not usually install correctly. It requests specific system permissions, and if you miss the security pop-up, click the wrong button, or do not give it the requested permission, then the installation ends in a broken state and we must manually uninstall and reinstall it.
+If you want to install BigFix on your own, you can use this link:
   * For Mac: [[https://sites.socsci.uci.edu/~cndavis/share/BigFix-SocSci-Mac.zip|BigFix-SocSci-Mac.zip]]
+The BigFix installer is **password protected**. We will provide the password to open the .zip after you have sent us the property tag for your computer. See the example image above for what a [[ #property_tag|property tag]] looks like.
 === Instructions for Linux computers ===