Differences

This shows you the differences between two versions of the page.

--- ics:keydb:admin_manage_inventory [2021/03/06 02:58] – [Serial Number] dfiorell
+++ ics:keydb:admin_manage_inventory [2021/03/06 03:19] (current) – dfiorell
@@ Line 14: / Line 14: @@
   * [[ics:keydb:admin_manage_inventory#associate_a_key_number|Associate a Key Number]]
   * [[ics:keydb:admin_manage_inventory#serial_number|Define a Serial Number]]
+  * [[ics:keydb:admin_manage_inventory#retire_a_key|Retire a Key]]
 ----
@@ Line 119: / Line 120: @@
 ===== Serial Number =====
-After buildings, rooms, and key numbers have been defined, and Key/Room associations have been created, Serial numbers can be used to create the final step in tracking a physical key. A **Serial Number** ties together all the defined information and associations to create a key in the ICS Key Management System. A **Serial Number** should be created for each physical key.
+After buildings, rooms, and key numbers have been defined, and Key/Room associations have been created, Serial numbers can be used to create the final step in tracking a physical key. A **Serial Number** ties together all the defined information and associations to create a key in the ICS Key Management System. A **Serial Number** should be created for each physical key. When a serial number is created for a key, it is listed as in the 'KeyBox' by default, and can be assigned from there.
 To create a key in the ICS Key Management system follow the steps below:
   * Select the 'Create Key/Serial' option from the 'DB Maintenance' menu
   * Select a defined key number form the 'Key No' drop down list
-  * Enter a unique serial number for the chosen Key Number
+  * Enter a unique serial number for the chosen Key Number (multiple serial numbers may be added if separated by commas)
   * Click the 'Create' button
-**Note:** There is a yes/no option to retire the key. This is usually left on 'no' during key creation. It may be changed to 'yes' later once the key is retired.
+**Note:** There is a yes/no option to 'retire' the key. This is usually left on 'no' during key creation. It may be changed to 'yes' later once the key is retired.
+To edit a key/serial entry follow the steps below:
+  * Select the 'Key/Serial' option from the 'DB Maintenance' menu
+  * Use the filter boxes below the list to display the desired Key/Serial entry
+  * Click the 'Edit' link on the right side of the list for the desired Key/Serial entry
+  * Edit the Serial Number
+  * Click the 'Save' button
+----
+===== Retire a Key =====
+If a Key is no longer needed, it doesn't need to be deleted, it can be retired. Retired keys are kept in the system so their history remains searchable and they still show up in some reports. It is preferred to retire keys than to delete them.
+to retire a key follow the steps below:
+  * Select the 'Key/Serial' option from the 'DB Maintenance' menu
+  * Use the filter boxes below the list to display the desired Key/Serial entry
+  * Click the 'Edit' link on the right side of the list for the desired Key/Serial entry
+  * Click the 'Yes' radio button under **Retired**
+  * Click the 'Save' button
+If a key must be deleted, follow the steps below:
+  * Select the 'Key/Serial' option from the 'DB Maintenance' menu
+  * Use the filter boxes below the list to display the desired Key/Serial entry
+  * Click the 'Edit' link on the right side of the list for the desired Key/Serial entry
+  * Click the 'View Key' link on the right hand side of the page
+  * Click the 'Delete Key' link on the right hand side of the page
+  * Click the 'OK' button on the Delete confirmation dialogue