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howto:sscs:report_spam

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howto:sscs:report_spam [2018/11/06 17:26] – created jnilssonhowto:sscs:report_spam [2022/03/30 21:20] (current) – [How do I report spam email?] jnilsson
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 ====== How do I report spam email? ====== ====== How do I report spam email? ======
  
-If you receive an email that you are at all suspicious about, please do not click any links or open any attachments. Instead, forward it to us following these instructions to include the full headers of the message. This helps track down the source of the email to determine its validity, and provides more detail that can be used to update spam filters to prevent similar messages from being delivered. 
  
-You can forward suspicious mail to our sscs@uci.edu address, or directly to OIT at spam@uci.edu.+  * Forward suspicious mail to OIT's spam collection address: **spam@uci.edu** 
 + 
 +  * Follow instructions below to forward the message with full headers (also called the full original message) so that it can be blocked. 
 + 
 +  * The instructions below are adapted from OIT's page here: [[https://uci.service-now.com/kb_view_customer.do?sysparm_article=KB0010287]]
  
-You can see similar instructions at OIT's website here: [[https://uci.service-now.com/kb_view_customer.do?sysparm_article=KB0010287]] 
  
 ==== UCI Gmail ==== ==== UCI Gmail ====
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   - Click the **three dots** next to Reply near the top-right of the message   - Click the **three dots** next to Reply near the top-right of the message
   - Select **Show original**   - Select **Show original**
-  - Copy the entire content and paste into a new message +  - Copy the entire text and paste it into a new message 
-  - Enter our email address send it to us+  - Send it to spam@uci.edu
    
 +
 ==== Outlook ==== ==== Outlook ====
   - Select the suspicious message   - Select the suspicious message
-  - In the menu bar click on "More" just to the right of the Forward button, then select "**Forward as Attachment**"+  - In the menu bar click on **More** just to the right of the Forward button, then select **Forward as Attachment**
   - A new email will open with the original email as an attachment   - A new email will open with the original email as an attachment
-  - Enter our email address and send it to us+  - Send it to spam@uci.edu
    
-==== Mac OSX Mail ====+ 
 +==== macOS Mail ====
   - In the menu bar click **View** -> **Message** -> **Long Headers**   - In the menu bar click **View** -> **Message** -> **Long Headers**
   - Click on the suspicious message to highlight it, and then click on the Forward button   - Click on the suspicious message to highlight it, and then click on the Forward button
-  - Enter our email address and send it to us+  - Send it to spam@uci.edu
    
 +
 ==== Thunderbird ==== ==== Thunderbird ====
   - In the menu bar click **View** -> **Headers** -> **All**   - In the menu bar click **View** -> **Headers** -> **All**
   - Click on the suspicious message to highlight it, and then click on the Forward button   - Click on the suspicious message to highlight it, and then click on the Forward button
-  - Enter our email address and send it to us+  - Send it to spam@uci.edu
   - After forwarding the message with full headers, you can switch back to normal headers by selecting View > Headers > Normal   - After forwarding the message with full headers, you can switch back to normal headers by selecting View > Headers > Normal
howto/sscs/report_spam.1541525166.txt.gz · Last modified: 2018/11/06 17:26 (external edit)