Differences

This shows you the differences between two versions of the page.

--- howto:sscs:crashplan [2023/06/15 22:48] – jnilsson
+++ howto:sscs:crashplan [2023/06/21 17:16] (current) – jnilsson
@@ Line 10: / Line 10: @@
 ===== Install =====
-  - Install the application for all users
+  - Install the application for all users. This step is straight forward and I do not provide more details here.
+  - **Mac users**: you **must** grant the CrashPlan app Full Disk Access for it to be able to backup your Documents, Downloads, Desktop, and other private folders. To do this:
+      - Open System Settings and select **Privacy & Security**, then scroll down to find the **Full Disk Access** section:
+        * {{:howto:sscs:crashplan-mac-privacy-and-security.png?600|}}
+      - In the Full Disk Access section, find the CrashPlan app, and toggle the switch to the right to enable the permission:
+        * {{:howto:sscs:crashplan-mac-full-disk-access.png?600|}}
+      - You will be prompted to **restart** your computer after making this change.
   - The application may not have started automatically, so look for it in the Start menu (Windows) or Launchpad (Mac):
-    * Windows: {{:howto:sscs:crashplan-windows-app.png?200|}}
+    * Windows: {{:howto:sscs:crashplan-windows-app.png?100|}}
-    * Mac: {{:howto:sscs:crashplan-mac-app.png?200|}}
+    * Mac: {{:howto:sscs:crashplan-mac-app.png?100|}}
   - Sign in to the app:
     - username: **ucinetid@uci.edu**
     - Server: **clients.us2.crashplan.com**
-    * {{:howto:sscs:crashpla{{:howto:sscs:crashplan-login.png?600|}}n-login.png?600|}}
+    * {{:howto:sscs:crashplan-login.png?400|}}
   - You will be redirected to the standard UCInetID login process in your browser. When that is done, you can close the browser tab and return to the CrashPlan app.
   - If this is **not** your first time installing CrashPlan, you will be presented with the option to add a new device or replace an existing device:
@@ Line 23: / Line 29: @@
     * We recommend always selecting **Add New Device** to be safe. You can always restore files from another device.
   - A backup begins immediately. We recommend selecting "Manage Files" to select which folders will be backed up:
-    - {{:howto:sscs:crashplan-manage-files.png?200|}}
+    - {{:howto:sscs:crashplan-manage-files.png?100|}}
   - Then browse to select only the data that you actually need to backup.
   - If you unselect any folders, then when you click "Save" you will be prompted for confirmation that deselected folders will be deleted from your backups:
-    * {{:howto:sscs:crashplan-delete-files-from-backup.png?400|}}
+    * {{:howto:sscs:crashplan-delete-files-from-backup.png?600|}}
     * This is expected. Check the box "I understand" and click "Delete"