Differences

This shows you the differences between two versions of the page.

--- howto:redcap [2026/03/10 22:46] – hyen
+++ howto:redcap [2026/03/25 04:20] (current) – hyen
@@ Line 25: / Line 25: @@
   * Updates and Downtime
     *  Software Updates
-      *  Scheduled Updates (schedule TBD)
+      *  Scheduled Updates
-        *  4 hours of downtime once a month:
+        * 2nd Wednesday of every month:
+        * 4 hours of downtime:
           *  2 hours to perform updates
           *  2 hours allotted for project teams to check projects/surveys and request server rollback and report issues with an update
-      *  Emergency Security Updates
+      *  Emergency Security Updates: We will try to warn before updating but depending on the nature of the security vulnerability, we may have to update and restart the server immediately.
-      *  We will try to warn before updating but depending on the nature of the security vulnerability, we may have to update and restart the server immediately.
   * Long Term Maintenance
-    * Cleanup (schedule TBD)
+    * Cleanup (annually in July)
       * There will be a regular notice sent out requesting that PIs and Project Managers clean up their old data and to respond with a list of active projects.
-      * Any notice that goes ignored for a few cleanup periods will get marked for cleanup. After the notices, one warning will be sent before unclaimed projects are deleted.
+      * Any ignored notice will be marked for deletion at the next cleanup period. A warning will be sent out and if not addressed, project deletion will be scheduled.
       * This is to ensure that the shared resources are not taken up by defunct or closed projects.
     * Server Rebuild (schedule TBD)
       * SocIT will need to periodically rebuild the server in order to remain secure and up to date. This should only occur once every few years.
-      * SocIT will try to give at least a month's advance warning before rebuilding.
+      * Outside of emergencies, SocIT will give at least a month's advance warning before rebuilding to allow for teams to plan for extended downtime.