Differences

This shows you the differences between two versions of the page.

--- howto:google-groups [2023/09/06 21:45] – jnilsson
+++ howto:google-groups [2025/01/30 18:08] (current) – jnilsson
@@ Line 37: / Line 37: @@
       - {{:howto:google-groups-announce-only-recommended-settings-7.png?400|}}
       - {{:howto:google-groups-announce-only-recommended-settings-8.png?400|}}
-    - Decide if you want a rejection notification to be sent to unauthorized senders. I recommend setting this to Off, but be aware that this will silently ignore all messages except those from pre-approved senders as indicated in the above "Who can post" setting
+    - Decide if you want a rejection notification to be sent to unauthorized senders. I recommend setting this to Off, but be aware that this will silently ignore all messages except those from pre-approved senders as indicated in the above "Who can post" setting. If you don't want messages silently ignored, the other option is to enable the rejection notification:
       - If you want rejection messages **Off**:
         *{{:howto:google-groups-announce-only-recommended-settings-9.png?400|}}
@@ Line 62: / Line 62: @@
   - Click the "Remove member" button that appears on the top-right
     - {{:howto:google-groups-remove-member-2.png?400|}}
+==== Troubleshooting ====
+=== Unable to add/invite a member ===
+If you are unable to add or invite a member, they have likely disabled the option on their account to be added or invited to groups. If directly adding doesn't work, disable the toggle switch to try to send an invite instead. If that also doesn't work, then it could be that they don't want to be a member of any groups and have disabled that option for privacy concerns. But you can try to explain the situation to them and send these instructions to them to enable the options to allow them to be added/invited to a group.
+These steps should be followed by the person that you are trying to add/invite:
+  - go to [[https://groups.google.com]]
+  - click the **gear icon** in the top-right corner, and click on **Global settings**
+    - {{:howto:google-groups-enable-add-invite.png?400|}}
+  - check one or both of these boxes as desired to allow being added and/or invited to groups:
+    - {{:howto:google-groups-enable-add-invite-checkboxes.png?400|}}